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Recently, Chong Stewart holding massive ” Gas Water Heater Health Physical examination Campaign “kick-off ceremony, three months on the domestic use of gas water heaters and create Walter healthy service activities. Chong Walter Wang Zheng of China Marketing Center, said the water heater going

Price war , The manufacturer of the product concept of speculation and further away from the product itself, the community y

Package Including manufacturers of consumer safety education has been neglected, water heater installation is not standardized, resulting in continued quality, safety and accidents.

According to report, gas water heater, Gas stoves The safe use of products and service are the focus of the majority of users. Consumer associations around the statistical data show that gas water heaters consumer product quality and after-sales service complaint rate has been high. Quality problems caused by the water heater harm consumers

Personal safety Property safety incidents occur. In the international markets, especially Europe and the United States market, product and service for every index to the very detailed and demanding, the most typical case is the product quality issues in Europe and the United States appear to recall the implementation of the policy, the domestic market only provide after-sales service .

According to incomplete domestic Gas Gas water heater with a particular industry booming, there are Sell Of Brand There are 200, while the domestic manufacturers up to 1000. Markets were flooded with a lot of lack of core technology, the lack of low-quality after-sales support capability products. Wang Zheng in an interview on the industries in the five bad service, launched a blistering criticism of the phenomenon.

Not informed, not as a Some of the water heater business or Dealers Intentionally concealing the fact that sales of the product scope of applicability is not clear, fully informed consumers, causing consumers to buy products that can not be home or not work. Once the consumer to reflect these issues, enterprises will find a variety of reasons for buck-passing, delaying.

Commitment to shrink or enlarge unprovoked According to the national uniform product quality standards, gas water heaters should be at least one year free warranty,

Water Heater Liner warranty five years. Some enterprises in order to promote sales, the expansion in pre-market commitment to increase and do a lot of companies can not afford the terms of service, the product was later sold to a variety of reasons not to fulfill its commitments.

Tamper with the concept Example, the “warranty” as to “repair” the “returned” as “only for rebate”, etc., different word difference thousands of miles.

Stealth fare increase Some enterprises and businesses in order to reduce the service cost, or profit from the service, continue to increase services to consumers, like free installation of a deliberately extended

Pipeline Allow users to pay. Unworthy of the name Some companies deliberately exaggerated in promoting the product performance, playing no real concept of the product over-packaged, so that consumers pay for the false features. Some dealers also did not install the Service through professional

Train And so on. Viability of some companies does not produce the product for a listing of trademark again, when a user calls the maintenance Shique could not find the original enterprise; some businesses move as address or telephone change does not notify the user, causing the user maintenance nowhere.

News Links 3? 15 reflects the positive and negative small household electrical appliances manufacturers Just the past 3? 15 once again highlighted the pros and cons of small household appliances manufacturers. Industry leading brands took the opportunity to show consumers of products and services, and some-name manufacturers have suffered a collective condemnation of consumers. “This is mainly due to low survival of the no-name has always been business, not like a regular army of small household appliances as a sound quality system and perfect service system security.” Boss Hangzhou Electric Guangdong market leader told reporters that “the services mentioned here must is not limited to service on the. but to 3? mix of 15 spirit of service to the entire production, design, research and development to the process; while the narrow-name manufacturers have the connotation of the service, equating to service and maintenance, resulting in in product design and production of other important aspects to consider too few health and safety factors. “

According to experts, produce the phenomenon from a variety of reasons, chief among which is the brand manufacturers in product design, manufacturing and services and enhance compliance

Industry standards ; The no-name companies in pursuit of short-term benefits, in order to seize the low-end market price advantage, ignoring many factors including security. For this reason, experts recommend that consumers should understand the brand of small household appliances, in considering the price factor should also be concerned about the intrinsic value and service assurance.

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